UNITED FLYING TOGETHER: TRAVEL INFO
This information is years old, and although most of it is valid, United may have changed things. You REALLY need to go to the United Flying Together site: https://ft.ual.com and then click on the TRAVEL tab for ALL the up to date travel related topics. Advise us you if find any discrepancies. If you still can not find your travel answer, contact the United Employee Travel Center at this email address: [email protected] OR go to the United "HELP HUB" (login to United Flying Together, click "EMPLOYEE SERVICES", click "HELP HUB", then click the "Travel" button, go to bottom of that page to start a "CHAT" to get your answer.
Please try to research your questions, BUT if all efforts to resolve pass travel questions with the TRAVEL sections on the United and Golden Eagles websites are unsuccessful, we will try to help the member find a way to get an answer to their questions. When all else fails, members can contact the Email Coordinator, Dave Newell at [email protected], OR the Pass Travel Chairman, Jim Morehead at [email protected].
IF YOU ARE HAVING LOGIN PROBLEMS, CALL THE UNITED SERVICE DESK:
If all else fails, you can call and talk to an actual human at the United Service desk at
(800) 255-5801 24 HOURS A DAY, 7 DAYS A WEEK.
Another excellent source of non rev information on United, is that there are many FaceBook pages that deal with pass travel on United. Do a FaceBook search: "United New Pass Travel Policies", and you will find many sites that have a wealth of information, such as:
For the latest TRAVEL POLICIES and INFORMATION, visit the United "TRAVEL" page:
https://ft.ual.com
• login to the "Flying Together" page
• click the "TRAVEL" tab at the top menu bar
>> left side of page, under "Travel", click on the item about which you want information. Once logged in you can simply click on any sub-heading listed under the Travel headings to access the appropriate PDF file. Click on the "arrow" icon (not shown in example below) adjacent to each section to access the various sub-headings. The sample "links" below will not work; they are only to show you what is available on the United travel page. These topics and links may be changed by United periodically...if you see a change, please advise the webmaster (see email link below).
TRAVEL:
- Pass Riders
- Types of Travel
- Preparing for Travel
- Pass travel attire
- How to book travel
- Payments and refunds
- Travel embargoes
- International travel: Documents required
- Baggage and baggage fees
- Service charges, taxes and fees
- Helpful tips (do's and don'ts)
- International SOS and MedAir safety
- Travel Health Notices
- Trusted Traveler Programs
- United Club access
- Employee discounts for travel
- Route maps
- Boarding Priorities and Cabin Eligibility
- Boarding priorities and procedures
- Cabin eligibility
- Travel Policies
- Travel policies overview
- Pass travel guidelines
- Questions and Answers
- Boarding priority
- Company business travel
- Manage pass riders
- Retirees
- Unaccompanied minor pass travel
- United Club access
- Vacation passes
- W-2 pass travel tax reporting
- United App and Pass Travel
- W-2 Pass Travel Tax Reporting
- Additional information can be obtained on the flying together website by clicking on one of the blue colored blocks listed below the picture in the graphic below. These blocks contain information on booking a flight, updating pass riders and buddies, the pass travel report, other airline/interline travel and the myUAdiscount program.
